Packing & Delivery
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided by polywood pallet or wooden case.
FAQ
What are the package, payment terms, and delivery options?
Package: Plastic film (free of charge) or wooden case (additional USD200).
Payment: 30% T/T deposit, 70% balance due 10 days before shipment, or 100% L/C at sight.
Delivery: 7-25 days after getting the down payment.
What is the warranty policy and how is global service handled?
The warranty is valid for one year or 1000 running hours from the installation date (whichever comes first). For international brands like Cummins or Perkins, after-sales service is available worldwide. You can contact your local brand service station or get in touch for repair and part replacement.
What engine brands are available for your diesel generators?
You can choose from international brands including Cummins, Perkins, Volvo, MTU, Doosan, and Mitsubishi, or China Mainland brands such as SDEC, Yangdong, Yuchai, Ricardo Kofo, Googol, Vman, and Fawd.
What are the main advantages of our diesel generators?
We offer a low MOQ of 1 set and a high production capacity (over 100 sets/month). Our products feature mid-to-high positioning, a fast 7-25 day lead time, and are certified under ISO and CE. We support open, soundproof canopy, container, and trailer setups.
What features and protections does the digital control panel provide?
We use premium controllers (Smartgen, Deepsea, ComAp) featuring English interfaces, LED screens, and touch controls. They display power parameters, alarm for abnormal voltage/frequency/speed/battery, and offer automatic protections like overload shutdowns.
What specifications are standard for the alternators?
Our alternators feature a power range from 5kW to 3000kW, standard Insulation Class H, and configurations in either 3 phase/4 wire or 1 phase/2 wire. Major brands used include Stamford, Leroy Somer, Mecc Alte, Marathon, Kaijieli, Farady, and Xinnuo.
Gods Power
