Frequently Asked Questions
What are the power options and voltages available for this generator?
This trailer generator features a capacity of 20kW / 25kVA and supports a voltage output of 400/230V, making it highly versatile for standby, prime, or continuous power applications.
What brands of engines and alternators do you use?
We offer brand new diesel engines from internationally famous brands or reputable national manufacturers like Weifang, Yangdong, and Weichai. The alternator options include high-quality brands such as Stamford, Marathon, Leroy Somer, and Mecc Alte.
Is the generator noisy, and what enclosure options are there?
No, this generator features a quiet-run design with noise levels kept under 70dB. It is available in both Open Type and Soundproof Silent Type configurations with options for an all-weather canopy.
What is included in the standard generator supply scope?
The standard supply scope covers a brand-new engine and brushless alternator (IP21/22, H insulation class), a heavy-duty steel base frame, a radiator suitable for up to 50°C, vibration dampers, an industrial silencer, air/oil/fuel filters, a 12/24V storage battery with charger, an 8-hour base fuel tank, and a standard tool kit with operations manuals.
Can I customize the control system and add auto-switching components?
Yes, we support multiple controller options including Smartgen, Deepsea (DSE6020, DSE7320, DSE8610), and ComAp configurations. Optional support accessories include Automatic Transfer Switches (ATS), parallel cabinets, container enclosures, and water/lub-oil heaters.
What certifications and warranties cover this equipment?
Our generators are produced by a professional manufacturer with 20 years of experience, certified to CE and ISO9001 standards. The generator set is backed by a premium 2-year warranty to ensure durable operation and peace of mind.