FAQ
Q: What's your producing time?
A: Usually 45 days.
Q: How long is the warranty period?
A: 1 year or 3000 working hours.
Q: What's your payment term?
A: 30% prepayment, 70% before shipping.
Q: Do I need install the generators?
A: Don't need any installation or arrangement, you can use them immediately after reception.
Q: How to deal with problems after the warranty period?
A: Our staff will confirm the problem within 2 working days, and engineers will be arranged to connect remotely or go to the site.
Q: What fuel types are supported?
A: Yes, our generators can be used for almost all common types of fuel gases including natural gas, biogas, LPG, etc.